Tour Agencies and Travel Management companies rely on the latest travel technology but occasionally they make great mistakes while selecting the system.The result is, they do not get results as expected. A poorly designed website, selecting the wrong GDS, can give you a lot of downtimes. When it comes to investing enterprise software you must educate yourself so that you can make the travel portal development service providers understand your requirements well.
Here are the top 5 mistakes made by travel Agencies and solutions to avoid them:
Unaware about your requirements and failing to educate yourself:
There are several travel technologies in the industry and each one has its specific features; some are designated to power small business while others are for medium-sized travel agencies or larger ones. Some are customized with third-party integrations while others are not. Some are localized with particular regions in which others have global exposure.
TIPS: Do not invest in a system just based on a brand name or because somebody else is using it. Understand whether it fits your specific business needs. Most importantly speak with the experts.
Giving the cost, the prime importance:
Seldom it is seen that travel agency ask the rates, and then decide to create their website on so and so platform. What if the low-cost platform comes with several complexities? It is good to judge a website platform, check the features, but it is not a good decision to select a website platform focusing on the cost.
TIPS: As a travel, agency owner make sure that you study the features of the website platform thoroughly, and then check out the value it offers to your business. If you need to invest more on a certain platform and you get good conversions, it is wise to shake hands with that.
Not having a trending business style:
In today's travel market there are hundreds of travel portals claiming themselves to be the best, and they are offering services at the best rates. Ultimately customers are hoping to select those travel portals who are offering discounts and affordable rates. As a travel agent, you must offer attractive deals and the best online visibility to your customers.
TIPS: Make sure that you are registered with a hotel bed and can purchase accommodation or flight at bulk amount with cheap rates. If you get the best accommodations at cheap rates then you can easily offer the travel products at a much lower rate compared to your competitors. You can integrate your website with a GDS, or a bed bank API.
Not giving importance to the backend functionalities:
While selecting a travel technology a travel agent will think that having an attractive front end is enough to attract and drive in more customers. And they do so, the discuss and give importance more on the looks and feel of an online airline reservation system, or hotel booking portal.
TIPS: The profit of a travel agency doesn't only depend on the number of bookings the portal makes but also on the efficiency and cost of generating those bookings. Back-office automation will not only help you get large bookings but also minimize your overhead costs.
Selecting low-cost maintenance travel technology:
There is no such travel technology that has low-cost maintenance. Once the travel portal is ready the website may face small errors. Business owners keep ignoring those errors thinking that the web development agencies may not solve their issues.
TIPS: As a business owner you must make your website is user-friendly and bug-free. Therefore, maintain a secure team of developers to conduct a regular check of your travel technology and its functionalities. In case you are investing on a travel portal technology maintain an in-house team to look after the travel portal maintenance.
Team India web design is one of the top travel portal design and development agencies serving national and international level clients. We are the trusted partners of leading API providers like roomxml, Amadeus, Travelport, travellanda, Sabre and more.
Our rates are affordable therefore, do not worry about being overcharged. The advantage of working with Team India web Design is getting a complete explanation about your travel website. Our experts conduct a session where they understand the project well, the client's requirements, and then frame out the project proceedings. We educate our clients well and help them to avoid the biggest mistakes made by Travel Agencies while selecting a Travel Technology.
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